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Aaa new mexico albuquerque nmAAA New Mexico, LLC | Better Business Bureau® Profile
Want a quote from this business? Years in Business: Reasons for BBB Rating. Average of 4 Customer Reviews. This is a multi-location business. Need to find a different location? BBB Tip: Need help planning a trip? How to find a good travel agent. Need to file a complaint? BBB is here to help. What do you think? Share your review.
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Get a Quote. Customer Reviews. Read Reviews. Start a Review. Customer Complaints 12 complaints closed in last 3 years 6 complaints closed in last aaa new mexico albuquerque nm months. Read Complaints. File a Complaint.
Overview Travel Agency Services and Insurance. Business Details This is a multi-location business. Licensing Information: This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
New Mexico Office of Superintendent of Insurance. Email this Business. Aaa new mexico albuquerque nm Management Mr. Randy Bjork, Claims Manager Mr.
Ed Budanauro, Branch Manager Ms. Lacey Roache, Administrative Assistant. Contact Information Principal Ms. Phone Numbers Other Phone.
Email Addresses Email this Business Primary. Read More Business Details. How to find a good travel agent Read More. Customer Complaints 12 Customer Complaints.
Status: Answered More info. Adjuster lied to me in regards to hail damage bc never gave me a written report supporting his evidence. I need this situation resolved asap. I had two different roofing contractors say the damage was done while I was узнать больше by AAA. Read 11 More Complaints. Customer Reviews 4 Customer Reviews What do you think? Irene T. We were able to pull over on the side of I40 west, but we were aaa new mexico albuquerque nm in an area where we could safely увидеть больше inside the vehicle.
The vehicle aaa new mexico albuquerque nm completely dead and unmovable. I also received multiple text messages indicating that the tow truck was on its way. Not only did they indicate that they would not come to help us, aaa new mexico albuquerque nm solely on a service that we pay a regular maintenance fee to secure, but the operator was not willing to help us locate another option to get us off the side of the road. It was then indicated aaa new mexico albuquerque nm must eats in downtown denver that because there was four of us that the driver of the tow truck would be picking up the vehicle only.
We were finally able to get a tow truck out to us, only seven hours after the entire incident started. What finally got an Enterprise approved tow truck out to us was the fact that I said, I am a nurse, and if you needed me aaa new mexico albuquerque nm a time of trouble, I would come for you.
I will no longer stand by a company that has removed the significant worth and value of a human being. A company, we are paying a service fee, for services not rendered. We are promised перейти perks, like being picked up on the side of the road while stranded, and none of these perks were delivered.
When I went into our local office to right the wrongWhat I was hoping to be met with was an I am sorry that happened to you, we ссылка your over 20 years of membership, let me help you make it right. The man who took our complaint was bothered by the fact that I had the audacity to be filing a complaint in person. Not only was he rude and unwilling to be helpful, as he attempted to tell me that this was not a center that dealt with my kinds of issues.
Interesting enough, the story gets worse. When I asked to speak to the manager regarding the issue, we were told that we could not see the manager because his door was closed, and that he was a manager covering this area temporarily. Regardless, of if the manager is temporarily covering an area, common sense would indicate that there is some sort of training that might explain why a roadside service, I am paying a fee for, no longer picks up on the side of major US freeways or US highways.
Better yet, why they cancelled two tow-trucks due to this new policy, and when asked to help us locate another service station, refused to do so.
The lady on узнать больше здесь other end of the line told me that she ссылка на подробности not help me, we were on our own, and then she hung up the phone. They told the lady at enterprise that there was a tow truck on the way to us, and would be there in about an hour. After an hour had passed, no tow-truck was in sight. We were lucky to be from the desert, in that, we travel with aaa new mexico albuquerque nm and food at all times.
My father drove all the way from Albuquerque, about four hours from больше информации we were stranded, and got there before the tow-truck did. To make this horrific story even worse, the fourth and final tow-truck that was aaa new mexico albuquerque nm, the towing company knew where we were because they had seen us on the road prior, but had never received any sort of dispatching rescue call.
However, this does not negate the fact, that we spent over 7 hours in the blistering heat and wind only to know that no one was coming for us. When I filed this complaint, I was promised a personal phone call, and was met only with an email that was received several weeks after the complaint was filed in person.
Needless to say the trauma of being stranded on the side of the road for over 7 hours is not something to be taken lightly. This whole experience aaa new mexico albuquerque nm so traumatic that it has literally taken me several months to write this review.
Read 3 More Customer Aaa new mexico albuquerque nm.
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